Choose a tool below to learn more about topics from finding a doctor to managing your health.
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- Step 1: After clicking on ‘Find Your Provider, Enter your home zip code,
- Step 2: Select ‘plan year’
- Step 3: Select Employer or group-sponsored retiree plan and select 'See Plans'
- Step 4: Under Medicare Advantage Plans with Prescription Drugs, select PPO Aetna Medicare Plan (PPO) with Extended Service Area (ESA)*
- Step 5: Select View Care Options at the bottom of page to search for providers
- Step 6: Browse for providers by category
*You can receive services from any provider that is eligible to receive Medicare payment and is willing to treat you. Your cost share will be the same as in-network care. Out-of-network providers are under no obligation to treat Aetna members, except in emergency situations.
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- Step 1: To find a pharmacy, select ‘Find Pharmacy for Employer Plans’ from this link
- Step 2: You may search by name or location
- Step 3: In the ‘Select a Plan’ dropdown choose ‘Medicare Group Part D 2025 P1 Network’ under ‘2025 Medicare Group Pharmacy Plans’
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The Aetna Member Website lets you save time, avoid guesswork and make informed decisions about your health. You’ll be able to:
- Find doctors, pharmacies, labs, hospitals and urgent care centers
- Order an Aetna member ID card or print a temporary card
- Review your coverage details
- Track your health care costs
You can manage your benefits and connect with care by logging in to the Aetna member website. Once logged in you’ll be able to:- View your health plan summary and get information about what’s covered
- Track spending and progress toward meeting your deductibles for you and your family
- Access your ID card whenever you need it
- View claims details and pay your claims
- Search for facilities, procedures and medications
- Find in-network providers accepting new patients
- Estimate and compare costs
Look what else you can do with the Aetna member website:- Complete an online health assessment
- Print records of preventive shots and checkups
- Get healthy living tips
- Check claims
- And much more!
Register and Log in
Have your Aetna member ID card ready. You’ll receive it after you enroll.- Step 1: Go to the Aetna Member Website
- Step 2: Select the “Register now” link
- Step 3: Follow the simple prompts
That’s it. Log-in anytime, from anywhere you have Internet access. -
Talk to a Doctor 24x7
- Teladoc Health is a low cost, convenient, and quality alternative to emergency room and urgent care for non-emergency medical care
- Care is available 24 hours a day, 7 days a week, 365 days a year by web, phone, and mobile app
Teladoc Health provides access to U.S. board-certified doctors who can prescribe medical treatment for a wide range of conditions, and can send a prescription to your pharmacy of choice, when necessary. Teladoc Health is available wherever you are - at home, work, or traveling in the United States.
Get started at: Teladoc.com/Aetna
Teladoc Health® is not available to all members. Teladoc Health and Teladoc Health physicians are independent contractors and are not agents of Aetna. Visit Teladoc.com/Aetna for a complete description of the limitations of Teladoc services. Teladoc, Teladoc Health and the Teladoc Health logo are registered trademarks of Teladoc Health, Inc.
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If you or someone you know is in emotional distress, you may not know where to turn. But there’s plenty of support available to you.
AetnaBehavioralHealth.com provides information to:- Check your emotional well-being Improve your mood with self-check tools
- Find helpful healthy-living tips
- Find caregiver support and resources
- Watch inspirational videos
- Read empowering stories
- Connect with your community
You can access behavioral health counseling services from anywhere. Please call the number on your ID card to find support. Services are available with psychiatrists, social workers, marriage counselors and more.
